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The ENQA’s (European Association for Quality Assurance in Higher Education) Working group on Staff Development, in which ASHE plays an active role, developed a model of unique competencies framework for staff working in the field of quality assurance in all ENQA member agencies.

QA agencies may use this framework for job descriptions and training and development of their own staff. The document contains competencies of staff new to this sector, competencies of experienced professionals and a wide range of activities that can be used by the agencies in staff development (framework of all key points for professional QA staff management and development – defining the job, recruitment and selection, induction and familiarisation, development activities, performance review).