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The Complaints Committee (hereinafter referred to as the Committee) is an expert Agency body which takes decisions in cases of complaints submitted in the course of external evaluation procedures. A complaint may be submitted to the Committee following a reasoned proposal of the Accreditation Council, within 30 days of receiving the reasoned proposal.

The Committee is composed of seven members appointed by the National Council for Higher Education, Science and Technological Development for a four-year term from among full professors or full professors with tenure and from among students. The members are independent in their work, do not represent their respective institutions and must not have a conflict of interest. 

The National Council for Higher Education, Science and Technological Development appointed the following members of the Committee at its session held on 5 December 2023: 

From among full professors or full professors with tenure in the legal profession:

Prof. Nataša Žunić Kovačević, Ph.D. – elected at the proposal of the University of Rijeka Faculty of Law, Chair,

Prof. Saša Nikšić, Ph.D. – elected at the proposal of the University of Zagreb Faculty of Law.

From among full professors or full professors with tenure:

Prof. Višnja Vrdoljak, Ph.D. – elected at the proposal of the University of Zagreb Faculty of Science,

Prof. Marina Dabić, Ph.D. – elected at the proposal of the University of Zagreb Faculty of Economics and Business,

Prof. Snježana Rimac-Drlje, Ph.D. – elected at the proposal of the Faculty of Electrical Engineering, Computer Science and Information Technology, Josip Juraj Strossmayer University of Osijek.

From among professors of professional studies:

Dragan Zlatović, Ph.D., prof. of professional studies – elected at the proposal of the Šibenik University of Applied Sciences.

The National Council for Higher Education, Science and Technological Development appointed a student member of the Committee from among full-time students at its session held on 6 February 2024: 

Filip Kotromanović, full-time student, University of Zagreb Faculty of Economics and Business.